Meeting Details for February 8, 2006

The February meeting of UsabilityNJ will be held starting at 6:30 PM on Wednesday, February 8, 2006 at Pershing Technologies in Edison, NJ

Topic: Usability Award at Lucent Technologies: A Case Study

Speaker: Cheryl Coyle

Talk Summary

In a usability nirvana, everyone (not just the usability experts) should be able to provide an answer to the question: What makes your product usable? In reality, however, most people answer that question with a list of features instead of explaining how the product design was focused on users and their tasks. How can we teach our non-usability-expert colleagues what usability is and why it is important to think about it while designing a product or service?

Promoting usability in a corporation is always a challenge. To raise awareness about the value of usability, Lucent's Usability Special Interest Group (USIG) had a marvelous idea.

Speaker

Cheryl Coyle, Lucent Technologies
Cheryl is a Technical Manger of Human Factors at Lucent Technologies and will present a case study of the 2005 USIG Usability Award. She will describe the processes of a successful award project (corporate communication, nomination, judging, and final presentation of nominees), as well as the lessons learned from the case study.

Download the talk (11 MB MP3 file).

Other Downloads

The following files are available to download prior to the meeting.

Case Study: Promoting Usability at Lucent Technologies (Part One).
(96 KB PDF file)
Case Study: Promoting Usability at Lucent Technologies (Part Two).
(105 KB PDF file)

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